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At CatholicPeopleMeet.com, we strive to be the best Singles site on the internet. We believe in constant and never-ending improvement and welcome comments and suggestions to help improve this site.

Please read the following frequently asked questions. If you are unable to find your answer please proceed to contact our Member Service Team.

I'm having difficulties logging into the site

You must have cookies enabled within your browser to utilize our site. If you continue to have issues, you may need to clear your browser's cache and cookies. Instructions on how to perform these tasks are listed below. If your browser isn't included in this list, check your browser's help files for instructions.

Windows Internet Explorer 6.0/7.0/8.0

To Enable Cookies:

  1. Open your Browser Window.
  2. Click Tools in the menu bar at the top of your screen.
  3. Click Internet Options.
  4. Click the 'Privacy' Tab.
  5. Click Advanced.
  6. Click Override Automatic Cookie Handling.
  7. Under Both First-Party Cookies and Third-Party Cookies, Click Accept.
  8. Click Ok.
  9. Click Ok again to exit the Internet Options Dialog Box.

To clear your Browser's Cache and Cookies:

  1. Open your Browser Window.
  2. Click Tools in the menu bar at the top of your screen.
  3. Click Internet Options.
  4. Click the General Tab.
  5. Look for the Temporary Internet Files section.
  6. Click the Delete the Delete cookies button.
  7. Click Ok in the pop-up dialog box.
  8. Click Delete Files.
  9. Click the checkbox next to Delete All Offline Content.
  10. Click Ok.
  11. Click Ok in the Internet Options windows to save your changes.

FireFox 2.0/3.0

To Enable Cookies:

  1. Open your Browser Window.
  2. Click Tools in the menu bar at the top of your screen.
  3. Click Options.
  4. Click the Privacy Tab.
  5. Select Accept Cookies from Sites.
  6. Click Ok to save your changes.

To clear your Browser's Cache and Cookies:

  1. Open your Browser Window.
  2. Click Tools in the menu bar at the top of your screen.
  3. Click Clear Private Data.
  4. Select Cache and Select Cookies.
  5. Click the Clear Private Data Now button.

Safari

To Enable Cookies:

  1. Click Preferences under the Safari menu.
  2. Under the Security Dialog box for Accept Cookies, Click Always.
  3. Click Close.

To clear your Browser's Cache and Cookies:

  1. Open your Browser Window.
  2. Click the Safari menu option.
  3. Click Reset Safari.
  4. Click Ok.

AOL 9.0

To Enable Cookies:

  1. From the AOL toolbar, click on Settings.
  2. Under the Essentials tab, click Internet [Web] Options.
  3. Under Related Settings, Click Internet Explorer Settings.
  4. On the Privacy tab under AOL Internet Properties dialog box, click Advanced.

I'd like to slow or stop the emails being sent to me

As a registered member, you have the ability to choose which email notification you get or stop all of them. To modify these settings please follow these instructions:

  1. Login to your account.
  2. Click on 'My Account' located in the upper right hand corner of your screen.
  3. Scroll down to the bottom of the page and click on 'Modify' under the Alerts section.
  4. Choose 'No' where applicable.
  5. Click 'Save Alerts' to save the settings.

Please note that it can take up to 24 hours for these changes to take effect.
If you do not recall your password, or are having difficulties with your login please use the Forgot Password option.

I'd like to remove my profile or cancel my subscription

In order to provide the highest level of security for our members, only you may change your account settings. Our Member Services Team does not have the ability to cancel or remove your account. If you would like to make this change to your account, please follow the instructions below:

  1. Login to your account.
  2. Click on 'My Account' located in the upper right hand corner of your screen.
  3. Click on the link that says, 'Click Here to View Your Account Status'.
  4. This page will show your Account History. Click 'Unsubscribe Me'.
  5. You will now see the option to delete your account.
  6. Follow the instructions and answer all the questions to complete the entire process.

I forgot my username or password

If you have forgotten your Username or Password:

  1. Click the 'Forgot Username/Password?' link.
  2. Type in the email address that is associated with your account.
  3. You will receive an email within minutes containing a link to reset your password.
  4. Follow the instructions in the email.
  5. You will be prompted to change your password after your initial login. Please create a password that is unique and secure.

If you don't receive an email from us with your username and NEW password, please use the following to help troubleshoot the issue:

  1. Add our email address CatholicPeopleMeet.com to your address book. Or locate one of our emails and add our email address to the safe list and try again.
  2. Check all bulk, junk, and spam folders for the email.
  3. Contact your email provider to troubleshoot the issue.

I have a billing question

Wondering about a charge on your credit card or bank statement? Please use our secure form to look up the detailed record of these charges placed on CatholicPeopleMeet.com for the last six months.

If you are a registered member please login to your account and click on 'My Account' located in the upper right hand corner of your screen. Click on the link that says, 'Click Here to View Your Account Status'.

Not what you're looking for? Contact our Customer Service Department.

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